Alex Novo

Product designer who has crafted countless <br> user experiences.

Workshop

Patient pathway
redesign workshop

How it works?

We work on real-world challenges facing your organization. Together with our team, we examine a selected program, service, or process and navigate the entire improvement cycle—from identifying behavioral barriers to designing specific, ready-to-implement solutions. We utilize service design methods, evidence-based nudges and healthcare practices to create a clear, effective, and more patient-friendly path.

  • Decision-makers and process leaders in healthcare
  • Medical facility managers and project coordinators
  • Local government representatives responsible for public health
  • All institutions wishing to improve patient flow and communication
  • Teams responsible for the quality of services, patient care, and prevention
  • How to increase patient attendance at preventive examinations?
  • How to reduce the number of missed doctor visits?
  • How to create simple, understandable and error-reducing medical records?
  • How to improve adherence to medical recommendations?
  • How to simplify the patient's journey from registration to service provision?
  • How to design messages that change behavior?
  • Complete design of a mapped, simplified and streamlined patient path.

    Schedule
    a consultation